| | |  | Orange IT and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Orange IT, you accept these conditions. Please read them carefully. In addition, when you use any current or future Orange IT service or visit or purchase from any business affiliated with Orange IT, whether or not included in the Orange IT Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
ELECTRONIC COMMUNICATIONS
When you visit Orange IT or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Orange IT or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Orange IT and protected by international copyright laws. All software used on this site is the property of Orange IT or its software suppliers and protected by international copyright laws.
LICENSE AND SITE ACCESS
Orange IT grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Orange IT. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Orange IT. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Orange IT and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Orange IT’s name or trademarks without the express written consent of Orange IT. Any unauthorised use terminates the permission or license granted by Orange IT. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Orange IT so long as the link does not portray Orange IT, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Orange IT logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Orange IT does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Orange IT only with involvement of a parent or guardian. Orange IT and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. Orange IT reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Orange IT and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Orange IT and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Orange IT or its affiliates for all claims resulting from content you supply. Orange IT has the right but not the obligation to monitor and edit or remove any activity or content. Orange IT takes no responsibility and assumes no liability for any content posted by you or any third party.
COPYRIGHT COMPLAINTS
Orange IT and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.
PRICING AND PAYMENT Since each Orange IT shop/branch is operated independently, each shop/branch has its own pricing practice and fulfillment facility. You make payment to the shop you order, and your purchase will also be fulfilled by it.
All prices are Cash/EFTPOS discount price. Credit Card payment, including MasterCard, Visa, American Express, and etc, incurs a 2% surcharge.
PayPal: A copy of Photo ID for the PayPal account holder is required for any purchase over $500. In order to protect you, the consumer, and us from the high fraud rate on the Internet. We understand this is most likely an inconvenience and we sincerely apologize, but all the informations provided is confidential. You will never be asked to do this again once we have the information in your profile.
Please note: Your order will not be processed until the requirement is fullfield.
Credit card: **Please be notified that the credit card payment is not available for shipping yet** Pickup: Please present your card at the store when collecting your goods. Delivery: Print, fill, and fax/email "FAX SUBMITION FORM" with your credit card details to us. The name and delivery details given shall match the name on the credit card as well as the listing in the White Pages directory. The delivery address shall be what is listed in the White Pages for that name. Ensure you have entered your contact details into your account so that we can call you back to verify the order. For orders over $500, please include a photocopy of your Drivers License.
Direct Deposit: Please deposit your purchase amount into Orange IT bank account as below, and Fax or email a copy of the deposit slip and the order details to 02-9281 6823 or sales@orangeit.com.au.
Bank: ST GEORGE Account Name: IT ONE GROUP PTY LTD T/A Orange IT BSB: 112 879 Account: 455 354 577 Comment: Order Number
Please input "your order number" in comment column, and allow 1-2 business days for Direct Deposit or PayPal to be processed into our account.
ORDER ACCEPTANCE POLICY Your receipt of an electronic or other form of order confirmation does not constitute the acceptance of an order, nor does it constitute confirmation of our offer to sell. Orange IT reserves the right at any time after receipt of your order to accept or decline your order for any reason. Orange IT reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and your order is automatically varied to order that lesser amount. All credit card orders will be verified prior to our acceptance of your order. Orange IT reserves the right, without prior notification to do business with any individual or business.
AUTOMATIC CANCELLATION OF ORDERS Orders will be cancelled after 3 days if they are not picked up. Customers will be notified by email and online.
Warranty Warranty valid with original tax invoice (NO PHOTOCOPIED). Orange IT provides 1 year return to base manufacturer limited warranty for most of the product except notebook, netbook, manufacturer built computer system and server. All Notebook, Netbook, Manufacturer built Computer System and Server warranty are provided directly by the manufacturer in Australia, customers will need to contact the vendor service centre directly, some vendors provide onsite pickup and return warranty. Excluding Orange IT built computer system and custom built system. Warranty for Orange IT built computer system and custom built system only covers hardware problem. Software is excluded from the warranty. Orange IT will handle warranty processing, goods under warranty will be repaired or replaced by the manufacturer. Warranty on product is with manufacturer, Orange IT is unable to provide replacement/exchange/refund under any circumstances. Orange IT does not handle products warranty where the manufacturer offer direct warranty claim from customer. This including but not limited to most of the notebook, netbook, manufacturer built computer system, server, monitor, printer, projector and many other. Warranty void if product found in any way to be physically damaged, modified or mishandled. Warranty only covers product purchased from Orange IT and does not cover any other equipment used in conjunction with the item(s) sold by Orange IT. The liability is limited to a maximum of the cost of replacing the goods or equivalent goods purchased. Customer is responsible for the shipping fee of returning the faulty product to Orange IT. Any shipment has to be in proper packaging, any item damaged during delivery to Orange IT and return to customer are customer responsibility. Customer is required to obtain a reference number prior to returning any goods and must be shipped within 3 days after reference number is issued. Reference number can be obtained by emailing our warranty division: sales@orangeit.com.au. Please include invoice number, product model and serial number (if available) with fault description of the product. If the product is found to be not faulty, Orange IT reserve the right to charge the labour cost for examining the goods. Orange IT is not responsible for data contents or the security of the data contents contained in any returned goods. Repair or replacement of the product is at the discretion of manufacturer. Turnaround time for warranty claims depends on the supplier or the manufacturer. Typically it takes 1 to 4 weeks from the day we receive the faulty product, however it can vary greatly.
DOA RETURNS (DEAD ON ARRIVAL RETURNS) In the event that you receive a product that is not in working order, please notify Orange IT by telephone and/or email to get a Return Authority (RA) number and return the product within 7 days with the DOA number. Please ensure that the product you are returning has complete packageing and contents as originally supplied. Failure to report a DOA item within 7 days or return with incomplete packageing and contents as originally supplied will result in you not being able to claim the item as a DOA. You must turn the goods with your RA number and detailed fault description sheet. If after testing, the returned product is found to be not faulty, you will be charged the processing costs, plus all courier costs associated (if delivered).
DAMAGED AND/OR INCORRECT PRODUCT In the event that you receive a product that is either damaged or not the product you ordered, please notify Orange IT by e-mail, telephone or fax, as soon as possible, within 7 days of receipt of the product. You must have your order number. Once verified we have verified that there is a problem, you can return the goods to us for exchange/warranty. Please be aware that replacement of products that have suffered physical damage is at the discretion of the manufacturer.
REFUND AND RETURN POLICY Customers are responsible for finding and obtaining the correct components for their individual needs. In the event that you decide to return the product purchased from Orange IT, you must return the product within 7 days of receipt of the product. All refund will apply current price attracting 20% restocking fee. No refunds will be provided for any opened product. All refunds for non-opened items exclude shipping and handling charges. Please allow up to 30 days for refunds to be processed and credited to your account.
RISK OF LOSS
All items purchased from Orange IT are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
Orange IT and its affiliates attempt to be as accurate as possible. However, Orange IT does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Orange IT itself is not as described, your sole remedy is to return it in unused condition.
OTHER BUSINESSES
Parties other than Orange IT and its subsidiaries sell product lines on this site. In addition, we provide may links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. Orange IT does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY ORANGE IT ON AN "AS IS" AND "AS AVAILABLE" BASIS. ORANGE IT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ORANGE IT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ORANGE IT DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ORANGE IT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ORANGE IT WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting Orange IT, you agree that the laws of Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Orange IT or its affiliates.
DISPUTES
Any dispute relating in any way to your visit to Orange IT or to products you purchase through Orange IT shall be submitted to confidential arbitration in Haymarket, Australia, except that, to the extent you have in any manner violated or threatened to violate Orange IT’s intellectual property rights, Orange IT may seek injunctive or other appropriate relief in any court in Australia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of an independent arbitrator. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, posted on this site. These policies also govern your visit to Orange IT. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. | | |